Product design is more than the discipline of designing products like apps and websites (e.g. Uber, Spotify, and Airbnb). I associate it with a particular mindset, skillset, and way of working. If you connect with these, you’ll love the discipline!
This isn’t a comprehensive product design guide, it’s just an overview. It’s intended as a starting point for people that are new to product design. I hope it inspires you to dig deeper.
Technical skills are easier to pick up e.g. even if you’re an expert at a tool, there’ll always be a new design tool to learn.
This is not unique to being a product designer, this is a core part of being a good designer. We need empathy for people we design for, people we work with, and stakeholders. …
I was given the opportunity to present my thoughts at IxDA Sydney (8 Aug 2019). From the moment I wrote the blurb for my talk, my view started evolving. I learned more from talking with others, reflecting on what actions I’d taken in my own career and getting lots of feedback on different points of view. I wrote the original post for this topic prematurely. I’ve left the original article unedited below.
I would like to hear from you about your experience because my view will evolve again. …
You could spend until eternity validating an offering or feature. But there is a tipping point where this becomes detrimental. So what is the balance between building confidence vs getting something out there quickly? I was asked to run one of MOO’s Research Guild sessions on this topic while I was on the team and this is an extended summary. I know there’s loads of info out there on this topic, from people more qualified than me! Would love to hear your thoughts.
I had intended this backlog to be something that anyone could contribute to. It turned out that I really needed to own it and add to it on others’ behalf. This wasn’t that people weren’t interested, lots of people wanted to understand what was in it, we prioritised it with Product and some wanted guidance on how to set up their own. But they didn’t create tickets in it.
It was different to what I intended but it was perfectly fine for me to act as the owner. I knew what was in the backlog so could aggregate information when something more relevant already existed. …
I moved to London in March 2015. I hadn’t visited the UK or Europe prior. I remember the BBC branding at the end of their TV content when I was a kid. Other than that I don’t know where my wish to move here came from, perhaps it the ease of getting the working holiday visa.
I’ve lived in London for almost four years and made the exciting and sad decision to leave. In quite possibly the most anti-English way possible, I’m 1) writing an emotional post about my time here 2) directly acknowledging that this is an emotional post.
Moving to London was one of my best decisions. I‘d recommend it to others who want to and can. It happened for me at the right time. I wanted to move earlier, but I wasn’t as mature and I was using it as an escape. Later when I changed a few things and realised I still wanted to make the move, I knew it was right. …
Where are you from?
Well, I was born in Sydney 🇦🇺 and I live in London 🇬🇧.
My parents are Armenian 🇦🇲 (but were born in Iran 🇮🇷).
…is your family in Sydney?
My Mum lives there, but
my brother lives in Hong Kong 🇭🇰 (previously he lived in China 🇨🇳 / Korea 🇰🇷). Some of my relatives live in the US 🇺🇸.
Quite last minute, I decided to book a trip to Yerevan, Armenia. I’m ashamed to say I’ve usually not spoken a lot about my Armenian background. Mostly because during my school years, sometimes there’d been a lack of knowledge or open-mindedness about it from others. Comments like “where the hell is that?”. I found it hard to push back on this. …
Based on my talk presented at Ladies That UX London, 19 June (event on design sprints).
Once upon a time, companies spent millions building things that they had no idea if people even wanted. They’d spend years of time building something and not learning from people until it was released and then died.
The amazing book Sense & Respond by Jeff Gothelf and Josh Seiden talks about how Amazon built their Fire Phone without customer feedback. They pushed a product based on assumptions, not based on validated needs and solutions. …
What’s the relationship between these?
1 sec, let me tell you fam
I wanted to write this because there are apps, sites and services out there that make recycling, reuse and donating much easier. I have a lot left to learn and improve on myself. Please share your tips with me as well. 🌲🌲🌲
Our ExD (Experience Design) team at MOO went along together.
Note: Some of these notes are quite short and I didn’t write notes for every talk I went to. A lot of notes I took were contextual to my own work, so the length of notes below is no reflection of the quality of any talk. For example, I was completely mesmerised with Jeff Gothelf’s talk but didn’t take many notes. He looked at the whole ecosystem of a product, it was wonderful. It had numbers, research, culture and was rich with insight.
Jane is the Director of Design and User Experience at MOO, she lives the content from her talk everyday. Obviously I’m biased about this one! …